You can connect multiple devices to one account, with the number of devices permitted depending on the selected subscription plan. Key points to consider regarding this feature are:

• Accounts can be accessed on various platforms, irrespective of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The supported number of devices varies by subscription plan, potentially allowing an unlimited number of devices per account.
• Notifications will be sent if the number of connected devices surpasses the plan limit, prompting users to remove extra devices upon logging in.
• Each device can be connected to a maximum of two accounts, whether it's a computer or a mobile device.

Certainly! You have the opportunity to use Whitewhale NPV for China free of charge indefinitely via the "Daily Check-in" feature. Each day, you are allowed 15 minutes of complimentary usage time. Moreover, for every successful referral, you can earn 1 point, which can be exchanged for a 1-day pass. Here are the key points:

• Whitewhale NPV for China is dedicated to providing the "Daily Check-in" feature for free indefinitely.
• New users are given an initial 15 minutes of free usage, and you can gain an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you may utilize our services without any restrictions on usage. However, please be aware that server access is limited to locations included in the free plan.
• You can accumulate points through our referral program, which can then be redeemed for various plans.

Of course! We offer a daily trial period lasting 15 minutes. To begin your trial, please complete the following steps:

1. Download the Whitewhale NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and could be terminated at any time without notice.

Whitewhale NPV for China prioritizes user privacy, guaranteeing that no logs of activity or connections are maintained. Additionally, the NPV service refrains from storing any data that might be employed to trace particular network activities or behaviors back to an individual user.

You can reach out to us using the following methods:

• Website: http://koolwhitewhalenpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us using the following methods:

• Website: http://koolwhitewhalenpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Whitewhale NPV for China is compatible with web applications such as Telegram, WhatsApp, or Gmail that use HTTPS. This mode can change the routing for both HTTP (port 80) and HTTPS (port 443), allowing access to the web versions of these applications. Nevertheless, the application versions may utilize various other ports.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here is how to update the proxy settings for the LINE app:
  
  

• If you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

Forgetting usernames or passwords is a common occurrence, and we strive to make recovery as easy as we can. Here are your options:

• If you can't remember your username, please reach out to us and attach a screenshot of your payment record.
• If you've misplaced your password, simply utilize the "forgot password" option found in the app.

We have observed that some users find it difficult to select a server after picking a region.

To streamline this, we now display only regions. Heibao will automatically connect you to the top-performing server within your selected region. Here are the details:

• The location menu will solely show regions, but each region has hundreds of servers. When a region is selected, Heibao will automatically connect you to the server that provides the best performance based on your network conditions.
• If you're unhappy with the server to which you're connected, you can disconnect and reconnect to the same region to be linked to a different server.
• You may repeat this process until you find a server that satisfies your requirements.

Frequent reasons for network problems include:

• Slow local internet speeds (when not using a NPV)
• Increased user traffic at specific NPV server locations

To address these problems, consider the following solutions:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with various network connections such as WiFi, 4G, or 5G with the NPV disabled to detect any connectivity issues. For instance, if your WiFi connection is unstable, try switching to a mobile data connection.
• Disable the NPV, select a different server location, and then reconnect
• If you wish to remain in the same geographical area, disconnect and reconnect, as this may connect you to a different server within the same region.
• Keep conducting these tests until you identify the best server for your needs.

Global Mode: This option enables NPV for all internet activities, which might lead to slower performance on local websites and applications.

Split Mode: This setting applies NPV exclusively to sites that are restricted due to geographic limitations, such as Google, YouTube, and Netflix, while allowing access to local networks for Chinese sites.

You can modify the routing mode in the App Settings.

If you encounter difficulties accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require any further assistance.

You can accumulate points by referring friends and use them to claim rewards. Here's how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." You can then forward it to friends or share it on your social media pages or blog.
• You will earn 1 point for every friend who successfully refers, which can be redeemed for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you've exchanged your points.
• For a referral to count as successful, your referred friend needs to download and start using the app. If they download the app but do not start using it, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We accept various payment options, including Alipay, WeChat QR Code Payment, and UnionPay.
• If you've successfully completed a payment but do not see the corresponding plan in your account right away, please wait for about 5 minutes, then log out and log back in.
• If you continue to experience issues after following the above steps, please take a screenshot of your payment confirmation and contact us for further assistance.

By configuring an NPV on your Android, you can ensure the safety and security of all your activities. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi connections, and access restricted websites and services.

A NPV creates a virtual network by linking several computers virtually. Initially designed for speed and security, it now serves mainly for privacy, encryption, and accessing restricted content.